Welcome to BUYGEINE! These Terms and Conditions govern your use of our website https://buygeine.com/ and your purchase of products from our store. By accessing our website or making a purchase, you agree to abide by these terms.
1. General Information
- Company Name: BUYGEINE
- Registered Address: KSA
- License Number: [Your Business License]
- Operating Countries: United Arab Emirates (UAE) & Kingdom of Saudi Arabia (KSA)
2. Eligibility
- You must be at least 18 years old or have parental/guardian consent to make purchases.
- You agree to provide accurate, complete, and up-to-date personal information.
3. Products & Pricing
- We make every effort to display accurate product descriptions, images, and prices. However, errors may occur, and we reserve the right to correct them without prior notice.
- Prices are listed in AED (UAE Dirhams) or SAR (Saudi Riyals) and are subject to VAT as per government regulations.
4. Payment Methods
We accept the following payment methods:
✅ Credit/Debit Cards (Visa, Mastercard, etc.)
✅ Apple Pay / Google Pay
✅ Cash on Delivery (COD) – Available for select locations
✅ Bank Transfers (for bulk orders)
- If your payment is declined, we are not responsible for any bank fees or charges incurred.
5. Shipping & Delivery
- UAE Delivery: 2-5 business days
- KSA Delivery: 4-7 business days
- Shipping fees may apply and will be displayed at checkout.
- We are not responsible for delays due to customs, weather, or courier service disruptions.
6. Returns, Refunds & Exchanges
- Return Window: 7-14 days from the delivery date (depending on the product category).
- Eligible Returns: Items must be unused, in original packaging, and accompanied by a receipt.
- Non-Returnable Items: Personalized products, hygiene items, and discounted/sale items.
- Refunds are processed via the original payment method within 7-14 business days.
- Return shipping costs are the responsibility of the customer unless the item is defective.
7. Cancellations
- Orders can be canceled within 12 hours of placement. After this period, cancellations may not be possible.
- If your order has already been shipped, you may request a return instead.
8. Privacy & Data Protection
- We collect and store personal information in accordance with UAE and KSA data protection laws.
- Your information is used only for order processing, marketing (if opted-in), and improving our services.
- We do not sell or share your data with third parties without consent.
9. Intellectual Property
- All content on our website, including images, logos, and text, is owned by BUYGEINE and protected under copyright laws.
- You may not copy, reproduce, or distribute any content without written permission.
10. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability is limited to the amount paid for the purchased product.
11. Governing Law & Dispute Resolution
- These Terms are governed by the laws of UAE and KSA.
- Any disputes shall be resolved through arbitration or the relevant courts in the respective country.
12. Contact Us
For any inquiries or concerns, please contact us:
📞 UAE Support: +966548667561
📞 KSA Support: +966548667561
By using our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Would you like to add any custom policies, such as warranty details or loyalty programs?